ShopAngel is an AI operator for your online shop. It lists, ships, replies, reprices, reorders and reports across your storefront, eBay and Amazon, and it asks before anything that matters.
Stock for 312 SKUs mirrored to eBay and Amazon. 3 items relisted after restock.done
7 shipping labels booked, tracking sent. 2 orders over 22 kg held for you.needs you
4 customer messages answered from tracking. 1 refund request drafted, waiting on your OK.needs you
Mobile checkout conversion down 38% since 08:00. Likely cause: payment widget failing on Safari. Flagged with a screenshot.needs you
SKU CAB-3M undercut on Amazon by $2.10. Proposed $26.90, margin stays at 31%.approve?
Draft purchase order: 40 × BSK-40 to Harmony Supply, 9 days of cover left.needs you
New eBay order #1187 paid. Stock reserved, label booked, tracking sent.done
Working
Did on its own: 25 tasksWaiting on you: 5
Works with the accounts you already have
eBayAmazonStripeUPSFedExDHLGoogle Merchant Center
Store builders stop at launch. The work starts there.
Shopify, Wix and the new AI builders will give you a shop in an afternoon. Then it is you, every day, in six tabs. ShopAngel is built for the part after launch.
The job
A store builder
ShopAngel
Build the storefront and admin
Yes
Yes, on your own domain
List on eBay and Amazon
A paid app for each channel
Built in, one switch per marketplace
Keep stock in sync across channels
Manual, or another app
Live, counts what is actually available
Write listing titles, specifics and copy
You
Drafted per channel, published after your OK
Book shipping labels
You, in another tab
Label booked with your courier when the order lands
Answer "where is my order"
You
Answered from tracking, within your rules
Watch competitor prices and margin
You, when there is time
Checked daily, changes proposed above your cost floor
Spot a bad day before it ends
You, next week, in a report
Alerted within minutes, with the likely cause
Know your numbers
Export a CSV
A Monday brief: sales, margin, stuck orders, what it did
Who does the work after launch
You
ShopAngel, with you approving
A working day with ShopAngel
It keeps the shop hours you set and works the rhythm a good employee would.
06:30
Morning brief
Overnight orders, stock that ran low, prices that moved, messages that came in. One email or a Telegram message, three minutes to read.
07:00 to 17:00
The shift
Orders imported from every channel, labels booked, tracking pushed back to eBay and Amazon, stock mirrored, routine messages answered, listings tidied.
Whenever you look
Your approvals
Refunds, price changes, purchase orders, anything oversized or unusual waits in one queue with the reasoning attached. Approve from your phone.
17:30
End of day
The docket: what it did, what it skipped and why, what still needs you. Monday's version adds the week's sales and margin by channel.
What it takes off your plate
Each job has two lists: what ShopAngel does on its own, and what it asks you first. You can move any item between the two.
Listings and copy
Titles, descriptions, item specifics and image order written for each channel's rules, from your product data and photos.
Reads your inbox and marketplace messages. Answers what the order record can answer. Drafts the rest in your voice.
On its own
Delivery questions, invoice copies, product questions from your own listings.
Asks first
Refunds, returns, complaints, anything involving money or a promise.
Prices and margin
Watches competitor prices and the Amazon buy box daily. Every proposal shows the margin after fees, against the cost you entered.
On its own
Nothing that changes a price, unless you lower the leash for a category.
Asks first
Every price move, with the reason and the margin it leaves.
Promotions and clearance
Finds stock that is not moving and proposes a discount, a bundle or a marketplace promotion that still clears your margin floor.
On its own
Abandoned-cart and win-back offers under the discount cap you set.
Asks first
Any clearance price, bundle or sitewide promotion.
Stock and reordering
Days of cover per SKU from real sales velocity. Draft purchase orders to the supplier you bought from last time.
On its own
Low-stock alerts, back-in-stock emails to waiting customers.
Asks first
Sending a purchase order. Marking a line discontinued.
Numbers and alerts
Sales, margin and fees by channel, orders stuck in fulfilment, ad spend against return, and a plain-language note on what changed.
On its own
Live alerts when sales, conversion or delivery slip. Daily docket, Monday brief, tax invoices on every order.
Asks first
Nothing. Reports are read-only.
You hold the leash.
An angel earns trust over time. Start with everything on approval and loosen it job by job as the docket proves itself.
Thresholds, not promises
Set dollar and percentage limits per job. A refund under $30 can go through, a price cut over 5% waits. Change them any time.
Every action logged
What was done, why, which rule allowed it, and how to undo it. Reversible where the channel allows, flagged where it does not.
Your accounts stay yours
You connect your own eBay, Amazon, courier and Stripe accounts with their normal authorise flows. Credentials are encrypted and used only for your shop.
One shop, one box
Each shop runs in its own isolated database and environment in the region you choose. Your data never mixes with anyone else's and is never used to train models.
Try the leash
This is the actual control from the admin. Slide it and read what changes.
Last month that would have covered 11 of 14 refund requests. The other 3 wait for you.
Know what it earned you
The scorecard shows what ShopAngel proposed, what you accepted, what those actions brought in and how many hours they saved. Your time standards, your attribution window, your numbers.
Hours saved31 hAt your time standards: label 2 min, reply 4 min, listing 12 min
Tasks used4,120of 6,000 this month, 2 actions reversed
What it is built on
Proven parts, chosen so you own your shop and your data, with the AI doing the work rather than decorating it.
Two sizes of modelA larger frontier model handles judgement calls: pricing, customer replies, reports. A smaller, fast model handles the volume: listing specifics, message triage, reconciliation. Your data is not used for training.
An open-source commerce coreProducts, variants, inventory, carts, orders, customers and payments run on Medusa, an open-source commerce engine. Nothing proprietary stands between you and your catalogue.
Your storefront, your domainA fast, mobile-first shop under your own domain, with your own Stripe account taking payment in your currency. Apple Pay, Google Pay and buy-now-pay-later switch on with a tick.
An admin you can run from a phoneOrders, stock, approvals and the chat with ShopAngel in a web admin and an iOS app. Ask it anything about the shop in plain words.
Hosted near your customersRegions in North America, Europe and Asia-Pacific, isolated per shop, daily backups, tax invoices that follow your local rules.
Connections are switches, not projects
Each channel is a switch in your admin. Flip it on, authorise your account, and ShopAngel takes it from there.
Your courierUPS, FedEx, DHL, USPS, Royal Mail, Sendle and any carrier with an API: live rates, labels, tracking
StripeCards, Apple Pay, Google Pay, buy-now-pay-later, 135+ currencies
Google Merchant CenterProduct feed with live availability
Walmart, Etsy, TemuMore marketplaces
Coming
Freight couriersOversized and pallet consignments
Coming
We are early. So is the price.
ShopAngel is in early access with a small group of shops. Founding shops get the full Growth plan at a price that will not exist again, and a direct line to the people building it.
$19 a month, locked for 12 months, then Growth at the public price or walk away
Everything in Growth: both marketplaces, repricing, message drafting, scorecard
Your requests go to the top of the roadmap, with a monthly call with the founders
First access to every new job the angel learns
Founding shop
$19 / month
Growth plan at launch: $199 a month. Locked for 12 months.
Limited to 100 shops. No card until your shop goes live. Cancel any time.
Public pricing from launch
Every plan includes the storefront, the admin, courier connections and the agent.
Starter
$79 / month
One marketplace, the daily essentials.
Storefront on your domain and web admin
Courier labels and live rates
eBay or Amazon, one channel
Up to 300 orders, 1,000 agent tasks a month
Daily docket, scorecard, email support
Growth
$199 / month
Your site and both marketplaces, real volume.
Everything in Starter
eBay and Amazon together
Up to 1,500 orders, 6,000 agent tasks a month
Message drafting, repricing with margin guard
Promotions autopilot, real-time anomaly alerts
Monday brief, three staff seats
Scale
$449 / month
Several brands or a team.
Everything in Growth
Up to three storefronts or brands
Up to 6,000 orders, 25,000 agent tasks a month
Approval rules per category and staff member
API and webhooks, priority support
A task is one unit of work: a listing drafted, a label booked, a reply written, a price checked. Extra tasks are $9 per 500, extra orders $15 per 500. Payment processing is billed by Stripe at its own rates. Prices in US dollars, taxes added where applicable.
Questions shop owners ask
What does early access actually mean?
A working product with a short list of shops on it. The storefront, admin, courier, eBay and Amazon connections and the approval queue are live. Some jobs still run on approval-only while we tune them with real shops. You will see exactly what is on and what is coming inside the admin.
Is this a store builder?
Yes, and that is the smallest part of it. You get a storefront on your domain and an admin in about an hour. The difference is what happens the next morning, when ShopAngel starts its shift.
How is this different from an AI analytics or insights agent?
Insight tools watch your numbers and tell you what to do. ShopAngel watches the same numbers, and because it also runs the storefront, the marketplaces, the shipping and the inbox, it can do the thing it just recommended, inside the limits you set, and show you the result on the scorecard.
Do I need my own eBay or Amazon developer account?
No. You connect your normal seller account with the same "authorise this app" flow you would use for any marketplace tool. We never see your password, and the tokens are encrypted and used only for your shop.
Which courier does it use?
Yours. Connect any carrier that offers an API, such as UPS, FedEx, DHL, USPS, Royal Mail or Sendle, and labels are booked at your contract rates. Checkout quotes come from the same account, so the price the customer pays is the price you pay.
What happens when it gets something wrong?
Everything it does is logged with the reason and the rule that allowed it. Most actions can be reversed from the log. Money-moving actions wait for approval unless you have set a threshold, and you can tighten any threshold instantly.
Which AI is behind it, and does it learn from my data?
Frontier language models from a leading provider, in two sizes: a larger model makes the judgement calls and a smaller, faster one does the high-volume work. Your catalogue, customers and messages are not used to train any model, and each shop's data is isolated.
Can I move an existing shop over?
Yes. Imports from Shopify, WooCommerce and marketplace exports bring products, customers and order history. ShopAngel reconciles your live eBay and Amazon listings to the imported catalogue by SKU before it touches anything.
Give your shop an angel.
Tell us where you sell. We bring founding shops on in small batches, and we will write back within two business days with your start date.